Secured Contact Center Solutions
Who We Are
TeleRock BPO is a 14,000 sq. ft. Contact Center Facility in Kingston, Jamaica. We have 400 seats available, backup generators, UPS systems, backup servers and reliable fiber optic infrastructure. TeleRock BPO can provide quality services to all clients. We offer the best customer experience solutions by making quality, time and competitive pricing our top priorities.
Your Back Office Is Our Front Office
We Are A BPO Company With Years Of Collective Contact Center Experience. We Can Provide A Customized Solution For Your Specific Needs.
Customer Service/ Customer Experience
Superior customer service creating positive experiences that will increase your brand's customer loyalty.
Sales And Reservations
Our highly skilled sales agents will effortlessly guide your customers to the right products or services- no matter the industry!
Have no worries knowing we will seamlessly handle any order adjustments for your business.
We ensure a positive, accurate and efficient return process for your brand.
Our trusted agents are well equipped to handle your banking, credit repair, collection services and so much more!
Conducting surveys just got easier with our user-friendly surveying technologies!